Frequently Asked Questions

  • Is Counseling Confidential?

    Yes, counseling is highly confidential. I am legally and ethically required to protect your privacy and any information you share during our appointments with a few exceptions:

    -if there is a risk of harm to yourself or others

    -if there’s a legal requirement to break confidentiality

  • Do I Need To Live In Vermont To Be A Client?

    Yes, you must live in Vermont and be in Vermont at the time of our appointments.

  • What If I'm in Crisis?

    24/7, please call or text 988 for crisis support related to mental health concerns

    24/7, please call 911 for urgent physical health support

  • What Is a Good Faith Estimate?

    YOU HAVE THE RIGHT TO RECEIVE A “GOOD FAITH ESTIMATE” EXPLAINING HOW MUCH YOUR MEDICAL AND MENTAL HEALTH CARE WILL COST. UNDER THE LAW, HEALTH CARE PROVIDERS NEED TO GIVE PATIENTS WHO DON’T HAVE INSURANCE OR WHO ARE NOT USING INSURANCE AN ESTIMATE OF THE BILL FOR MEDICAL ITEMS AND SERVICES, INCLUDING PSYCHOTHERAPY SERVICES. YOU HAVE THE RIGHT TO RECEIVE A GOOD FAITH ESTIMATE FOR THE TOTAL EXPECTED COST OF ANY NON-EMERGENCY ITEMS OR SERVICES. THIS INCLUDES RELATED COSTS LIKE MEDICAL TESTS, PRESCRIPTION DRUGS, EQUIPMENT, AND HOSPITAL FEES. MAKE SURE YOUR HEALTH CARE PROVIDER GIVES YOU A GOOD FAITH ESTIMATE IN WRITING AT LEAST 1 BUSINESS DAY BEFORE YOUR MEDICAL SERVICE OR ITEM. YOU CAN ALSO ASK YOUR HEALTH CARE PROVIDER, AND ANY OTHER PROVIDER YOU CHOOSE, FOR A GOOD FAITH ESTIMATE BEFORE YOU SCHEDULE AN ITEM OR SERVICE. IF YOU RECEIVE A BILL THAT IS AT LEAST $400 MORE THAN YOUR GOOD FAITH ESTIMATE, YOU CAN DISPUTE THE BILL. FOR QUESTIONS OR MORE INFORMATION ABOUT YOUR RIGHT TO A GOOD FAITH ESTIMATE, CALL 800-985-3059 OR VISIT WWW.CMS.GOV/NOSURPRISES